Proudly supporting Lewy Body Dementia research with every single sale
Proudly supporting Lewy Body Dementia research with every single sale
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ROOT & LIGHT CO.™ — TERMS & CONDITIONS
Last Updated: April 2026
Welcome to Root & Light Co.™ By accessing our website and purchasing from our shop, you agree to the following Terms & Conditions.
Root & Light Co. currently offers handmade pressed floral bookmarks.
All bookmarks are:
Orders typically ship within 3–5 business days.
Once an order has shipped, delivery timelines are out of our control.
Each bookmark is made using real flowers and natural materials. Because of this:
By purchasing, you acknowledge and appreciate these natural variations.
Allergy Notice
Products contain real plant materials that may cause sensitivities.
Due to the handmade nature of our products:
Damaged Items
If your order arrives damaged, please contact us within 7 days with photos so we can make it right.
Order Changes
Orders cannot be changed or canceled once they have shipped.
Root & Light Co. is not responsible for:
If a package is marked delivered but cannot be located, please contact your mail carrier.
Root & Light Co. may offer limited seasonal bouquet subscriptions (CSA-style).
By purchasing a subscription, you agree to the following:
Pickup / Delivery
Missed Pickups
Weather & Crop Disclaimer
Root & Light Co. donates a portion of proceeds to the Lewy Body Dementia Association (LBDA) in support of research.
Donation totals may vary and are shared periodically.
Root & Light Co. is not a nonprofit organization.
Sales tax is applied at checkout when required by law.
We accept major payment methods through a secure checkout system.
All transactions are encrypted. We do not store payment information.
We collect only the information needed to fulfill your order (name, address, email).
We do not sell or share your data.
Third-party platforms used to operate this site may process information as needed.
All content, designs, branding, and images are the property of Root & Light Co.™ and may not be used without permission.
Root & Light Co. is not liable for damages related to:
These Terms may be updated at any time. Continued use of the site means you accept any changes.
For questions, please email: erin@rootandlightco.com
At Root & Light Co., every order is prepared with care, intention, and heart. We want you to love your purchase and feel the light that inspired it.
Because each bookmark is handmade using real flowers, all sales are generally final.
That said, your experience matters deeply to us—if something isn’t right, please reach out within 7 days of delivery, and we’ll make it right together.
If your order arrives damaged or incorrect, please contact us at erin@rootandlightco.com within 7 days of delivery with photos of the item and packaging.
We’ll gladly offer a replacement or refund as appropriate.
Orders may be canceled within 24 hours of purchase. After that time, orders may already be in production or packaging and may not be eligible for cancellation.
For seasonal bouquet subscriptions:
We appreciate your understanding—this model helps us plan and grow intentionally.
Gift cards and any charitable donation portions are non-refundable, as they are immediately directed toward our mission.
Please email erin@rootandlightco.com with your order number and a brief description of your issue.
We’ll respond within 2 business days.
Thank you for supporting Root & Light Co. and helping us grow something meaningful. 💛
Root & Light Co. — Privacy Policy
Last Updated: April 2026
At Root & Light Co., we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and how it’s handled.
When you place an order or interact with our website, we may collect:
We may also collect basic technical data such as IP address, browser type, and site usage to help improve our website.
We use your information to:
We do not sell or share your personal information.
We use trusted third-party services to operate our business, including:
These services only access information necessary to perform their functions and have their own privacy policies.
Our website may use cookies or similar technologies to improve functionality and understand general usage.
You can disable cookies through your browser settings if you prefer.
We take reasonable steps to protect your information. All payments are processed through secure, encrypted systems.
You may request to:
To do so, contact us using the email below.
This website is not intended for children under 13, and we do not knowingly collect information from children.
Our website may contain links to other sites. We are not responsible for their privacy practices.
We may update this policy from time to time. Continued use of the site means you accept those changes.
For questions or requests, please email: erin@rootandlightco.com
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.